Customers love this SBM 500H shiatsu massage cushion for several reasons: low price, the great design, great massage experience and power and easy to use options. The remote control is very easy to operate. 

“Every few months I wake up with a really stiff, burning muscle in my lower neck or shoulders. I have found that, if I can enlist someone to do so, a strong kneading of the affected area brings immediate and often lasting relief. But — here’s the rub — my significant other travels a lot so I am sometimes left to my own devices. On more than one occasion I have driven to the mall to sit in one of the $2,000 Sharper Image massage chairs for relief (seems I can never book a short-notice “real” massage). So, this weekend, when I woke up with a stiff, burning muscle in my right shoulder blade, I started researching more affordable massage cushions (I already have an easy chair) which led me to buy the SBM-500H. After my first hour of use I’m ready to say it was worth the money. Most cushions do not go high enough to massage your shoulders but this model has a separate upper pad for that area. Those rollers can be raised or lowered via the remote control (but not widened or narrowed, which would be nice too). Because the back of the pad is rather tall (even for my 6’1″ frame) my head hits it which makes it harder to press my shoulders into the upper massage rollers. But I managed to do so. The lower rollers do a good job on the main back area. Both upper and lower have separate heat functions, which work well. While not as good as the expensive chairs, at one-tenth the price it did the trick (no more neck ache!).“
Actual user review at amazon.com

“This is the third massage item I bought with the Homedics brand. Impressive! As a very serious exercise enthusiast this machine has the unusual power to calm and restore even the most fatigued muscles. Now two months with the product, I found my recovery time has dramatically improved as well. The massager works the back and shoulders and their various pressure points with a “deep tissue” style. This is serious massage- and excellent at that!! Strong 5 stars.“
Actual user review at amazon.com

“My husband loves this product and uses it often. I am under 5′ tall and the low settings are not anatomically correct unless I sit on a couple of pillows ~ but it was a gift for him. We demo’d it in a local department store before buying it. It’s great way to ease away kinks and knots. Purchasing this item from Amazon saved me a bundle even after the shipping & handling and it arrived in time for Christmas.”
Actual user review at amazon.com